Service Coordination, Inc., Notifies Individuals of Breach of Protected Health Information
Baltimore MD (March 17, 2014) -- Service Coordination, Inc. (SCI) has mailed
notification (template letter attached) of a breach of protected health
information to those who receive their services. On October 30, 2013, SCI
discovered that between October 20 and October 30, 2013, its computer systems
had been hacked, and that an individual had gained unauthorized access to those
SCI is licensed by the Maryland Department of Health and Mental Hygiene’s
Developmental Disabilities Administration to provide resource coordination
services. The improperly accessed files included the name of certain Maryland
residents to whom SCI provides services, along with each of those individual’s
social security number, medical assistance number, Medicaid and Medicaid Waiver
status and reason, DDA direct service provider, demographic and other
information related to SCI’s case management services.
A criminal investigation into the unauthorized access into SCI's computer
system took place, which included the FBI and the U.S. Department of Justice.
The confidentiality of the investigation recently was lifted after law
enforcement identified the alleged hacker, conducted a search of the alleged
hacker's home and seized certain of the alleged hacker's equipment and
Service Coordination, Inc. is working to notify affected individuals of the
steps they can take to mitigate the damages of the breach; the company is doing
this in conjunction with the Developmental Disabilities Administration. As a
result of this breach, SCI has enhanced the security of their operations to
reduce future risk. Service Coordination, Inc. has given the Developmental
Disabilities Administration satisfactory assurances that it has in place
safeguards to ensure the privacy and security of individuals’ protected health
information. SCI provides support services to about 13,900 Marylanders.
In its notification to affected individuals, Service Coordination, Inc. has
offered their resources as well as a year of identity theft protection from
Individuals seeking additional information may contact Service Coordination,
Inc. at 301-
663-8044, visit www.servicecoordinationinc.org;
http://www.servicecoordinationinc.org or email firstname.lastname@example.org .
SCI breach notification letter template